Holding on to existing clients is much more cost-effective than attracting new ones. Here's how financial advisors know a client is about to stray and what they do to prevent it.
By Steve Garmhausen
March 25, 2026
In wealth management, keeping a client is usually far more cost effective than finding a new one. That is why good advisors are attentive to signs that those they serve might be drifting away. For this week’s Barron’s Advisor Big Q, we asked industry pros how they know the thrill has gone, and how client loyalty can be revived.
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